The availability of promotional videos depends on many factors. For example, a player may reach the limit of views per day, the Internet connection may not be stable enough, or your device may have certain parameters that disable advertising. And sometimes our advertising partners simply don’t have video offers. Therefore, unfortunately, we cannot guarantee that this function will always be active.

You can also try changing the type of Internet connection or using VPN-apps. Or just wait a little in the menu in which you see an inactive button to speed up the action or watch a video. If all else fails, try again later. As mentioned above, our partners simply may not have a new commercial at a particular moment.