If you haven’t received your purchase in Sunday City, don’t worry! First, double-check your internet connection, restart the game and allow some time for the transaction to process. If the purchase still doesn’t appear, contact our technical support team with a detailed description of the issue and attach the payment receipt. For purchases made through Apple, refer to your Purchase History and Apple Support for order details. For Google Play, you can find your order number in your Google Play Purchase History and include this information in your support request to expedite assistance.