General questions
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Misty weapons and armor
Sometimes in the game, you can obtain equipment - primarily, weapons and armor - made from a substance called Mist. You can find it in the s...
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Ranks of players within a clan
At the moment, there are four possible ranks within a clan:LeaderMaximum authority. A leader may change the ranks of clan members  ...
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Does the tax depend on the number of visitors to your district in New Heim?
No, for a more fair balance, the tax does not depend on the number of other players visiting the district. But it depends on the level of yo...
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What happens to the rewards after the season ends?
All rewards that you unlocked but did not claim within 3 days after the end of the season will disappear. No compensation is provided in thi...
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How do I get a horse?
The horse is the first mount that is relatively easy to obtain in the game. To do this, you need to build a horse stall in your camp. Do not...
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How do I increase the rank of a mount?
Look for a stable master in New Heim. You will have to pay silver for his services in a popular district. But if you invest resources in the...
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How do I get a wolf or bear mount?
Visit the Stable in New Heim and try to trade mounts from your collection. Each time you trade, you have a chance to get an animal of a high...
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Got a horse when exchanging wolves or bears in the Stable
This is not a mistake. This is how the logic behind the exchange of mounts in New Heim works.You do not crossbreed animals, but exchange one...
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Where to find charcoal?
You can find charcoal, but it’s much faster to get it by burning logs or planks at a campfire. To do this, put the material (logs/planks) in...
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Where to find copper?
Copper ore can be found when mining stone at locations with a red difficulty marker (usually they are the farthest from your base).
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Where to find rune of power and magic dust?
It’s easier to find rune of power as well as other rare valuable items (e. g. magic dust, forged fasteners, etc.) in sanctums. If you are lu...
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Does the game monitor cheating?
Of course, it does. We cannot let hackers get advantages over those playing fairly. Owners of accounts with some suspicious activity (e.g. r...
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Why don't events appear on the map?
You have to spend some time in the game actively exploring the world until new events appear on the map.
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I've completed a daily task but haven't received a reward
Rewards for daily tasks are not given out automatically. You need to return to New Heim to talk to the character that gave you the task and...
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I've completed a daily task but forgot to take a reward. Will it disappear by the next day?
No, the reward for a completed daily task remains, and you are able to come back for it later. However, you should keep in mind that if rece...
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Can I build the second Repair Table?
Yes, it's possible. The second Repair Table can be placed in your district, but first you have to focus on developing the district and build...
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I did not receive the weekly reward after resetting the Warchief's Rating
It's not a bug. If you continued to play after the weekly rating reset, you need to successfully complete one portal prison (any prison, wit...