How do I transfer my progress to another device?

Please note that it is not currently possible to transfer game progress between platforms. But you can transfer your progress to another dev...

How can I access, update or delete my personal data?

To access, update or request deletion of your personal data please contact us via email privacy@kefirgames.com. Please note that the reques...

I tap "Connect" and nothing happens

First, check if you have the latest versions of applications on your device:- Google Play Store and Google Play Games - for Android devices-...

How to start over?

To start a new game, you can simply change the server:1. In the game settings, go to the section with the name of your current game server. ...

How do I connect my account to Google Play/Game Center/AppGallery?

The game should offer you to connect to Google Play/Game Center/AppGallery when you first enter the game. If you can see the sign "Disc...

I lost my progress! What shall I do?

You progress can be easily restored if your account was connected to Google Play/Game Center/AppGallery. The game can offer you to do it whe...

I can't restore my progress!

If after tapping "Restore" the game loads, but the process of loading the saves takes too much time (or it doesn’t go at all), ple...

When I try to connect my progress, the game offers me to restore my account

It means that your Google Play account is already connected to a game account. In order to protect yourself from losing the current progress...

How to prevent progress loss issues

First of all, don't try to create multiple accounts on the same server and on the same device! This is guaranteed to lead to problems.The fo...

Why can't I play on different devices?

Before starting the game on a new device, we recommend you to make sure that you have closed the app on the previous device. Playing the gam...

Why does the game require access to my device's storage?

The game needs access to your device's storage in order to keep progress save files. Without that, each time you restart the game you would ...

How to change push-notifications settings?

Push-notifications allow the game to send you messages while you are not playing the game. If you want to disable\enable push-notifications ...

Community rules

1. CHEATS, HACKS, AND MALICIOUS CONTENT1.1 Hacks, cheats, and the use of game bugs that disrupt the economy in one's favor are prohibited fo...

GDPR request

To fully comply with this request, means the permanent closure and deletion of the game data. This includes all in-game currency and objects...