Hi, how can we help you?

Commune

I have the "Wasteland’s Legend" level 3 outfit, but the zombies still don't take damage from the buff!

What "seasons" are and how do I take part in them?

Event calendar

How much time is left until the end of the season? / When will the new season start?

What's the aim of the game?

Game interface

What if my character dies?

I didn't receive the purchased backpack or chopper skin

How do I stop the horde approaching my base?

I was attacked by the Big One. What can I do?

How do I connect my account to Google Play/Game Center/Huawei App Gallery/Amazon Appstore/Samsung Galaxy Store?

I lost my progress. What shall I do?

I tap "Connect" and nothing happens

Laboratory

New perks / (anti-)threats system

The laboratory is just too hard! / I don't understand how to get through some section of the laboratory...

PvP: Rules and Overview

I can't go back to the map where my character was killed by other players in PvP!

How do I start PvP with my clanmates only?

I lost my resources!

I didn't get my purchase!

I lost my purchases after death!

The game doesn't load

The game crashes

I found a bug. Where can I report it?

My chopper is missing!

How to refuel / to use my chopper?

How do I increase capacity of my chopper?

I have no raiders / no raiders anymore

How do I summon raiders?

The raiders' quests are too hard!

What is a bunker?

How do I find access cards for bunkers?

How do I kill the Blind One?

Conveyors at the police station

How do I open cells at the police station?

Police station badges \ conveyor access cards

I have got a puppy in a box, but I cannot place it on my base

What happens if the dog crate runs out of food?

How do I bring my dog with me to other locations?

How do I customize weapons?

Why do I need to customize my weapons?

Will the mods disappear if I break or lose the weapon?

When's the next update?

I have ideas for the next update, where can I send them?

I want to be a beta-tester!

How to contact us?