❔ General Questions
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I didn't receive backpack or chopper skin
Every newly received skin is added to the game automatically. In case of backpacks - to the wardrobe menu at your base. Chopper skins - to t...
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How do I stop the horde approaching my base?
To prevent the horde invasion you have to kill the witch that lives in the Infected forest, so that nobody could summon zombies. Until a new...
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How to get tungsten?
Genesis scientists have not yet figured out how to extract this element in post-apocalypse conditions... But one day that may change. These ...
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I was attacked by the Big One. What can I do?
Big One is the most powerful zombie in the game, it is usually found in red and orange zones. There are small chances that it can visit gree...
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Can't equip my backpack
Before equipping a new backpack make sure you've removed items from the backpack slots in the inventory (pay attention to the lower rows of ...
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What will happen to cheaters?
Any cheating contradicts the policy of fair play, that’s why we prevent cheaters from the game with all might. Owners of accounts with suspi...
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Why plane crash \ air drop \ healer doesn't appear?
At starting levels, the chances of plane drop are increased so that it’s easier for rookies to get into the game. And in order to have human...
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How do I find copper ore?
Copper Ore can be found as a natural resource only in Wooded Foothills and Frosty Backwoods in the North, after activating the first Watchto...
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What is rusty engine for?
While exploring locations you might come across a broken vehicle that contains a rusty engine. Such engine can be also found at the "Junkyar...
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I cannot install the generator at the watchtower or in the bunker.
If you brought a generator to the watchtower or to the bunker, but still cannot install it, please note that first it has to be fully assemb...
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How do I craft a turret?
You will need parts of other turrets that can be found in the bunker and on others' bases and broken down for spare parts.Please note that y...
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Where can I get charcoal?
Charcoal can be obtained through burning logs or planks at a Campfire workstation. To get charcoal you have to place logs or planks in both ...
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What is the recycler for?
The recycler will help you get rid of all the junk, clogging up your chests and trunks. Place an unnecessary item in the slot to get useful ...
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Recycler is not working
If the workbench has stopped working, make sure you’ve placed the correct item that can be disassembled in the upper slot and the lower slot...
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Where do I get plastic?
Some crafting recipes require plastic. To obtain this material, try looking for such unnecessary items like broken cellphone or camera and b...
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Why do I place weapons in the recycler, but receive nothing?
The drop rate depends on the durability of the weapon. Note that the chance of successful remanufacturing of broken weapons is extremely low...
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What am I supposed to do with the blue chest at the farm?
The only way to unlock the blue chest is by sawing off the lock on the sawbench. Don't try taking it home, it won't fit your chopper's rack....
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Max skill level
When you're choosing where to invest your skill points, it shows you what level in that skill you WILL BE if you choose it, not what you alr...
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Where can I find ash trees?
Ash trees can be found in Swamp Forest. In order to get there, you must first finish building an ATV at your base.
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Where did the neighbors' bases go?
These bases were designed so that you can practice before your first real raid, they disappear a few hours after your visit. To get each nex...
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How do I find basements?
Once you got out from your base to fulfill the supplies of wood or limestone, you may run into ruins of houses with hatches. They lead to un...
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Fishing
Fish has begun to return to our ponds! This means we can go fishing on a quiet bank, troubles of the zombie apocalypse put aside for a while...
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How to equip and use a grenade?
If you’re lucky enough to find or get grenades (the more difficult the zone, the more chances you have to find weapons on it), then the proc...
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How does the reanimator work and where can I get it?
Reanimator can be obtained by performing special season deliveries in the port, as a reward for progress in creating an antidote, and also p...
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Saplings
From now on, you’ll start to find some saplings here and there in the game. A small tree can be dug out with a shovel (you can find it anywh...
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What are bricks for?
You probably noticed a new resource among the rewards of the season and recipes for the refined melting furnace – «bricks». They can be used...
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How to get or improve the "Burglar" skill?
Each time you level up your character, the game allows you to choose one of three skills. "Burglar" could be one of these skills. If you sel...
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What are the "rations" for?
Ration is an item that allows you to automatically clean locations and get resources from them without visiting the zones themselves. Ration...
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Why did my items disappear from the bunker / neighbor's base?
It is better not to keep your personal belongings on someone else’s base and bunkers, because raiders can steal them. &nbs...
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My character is no longer gaining experience!
The maximum level for your character is 209. After that, he will stop gaining experience. Do not despair, there are plenty of other things t...
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I can't find the blue box on the farm anymore! / Found a key instead of a box
The chest no longer needs to be looked for, now it will always be waiting for you in the barn. So instead, you will now need to find the key...
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Where can I find oak wood?
Oaks are trees with orange leaves. These trees can be found near the factory and on the northern watchtower. If you bring a generator to the...
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Can't find the workbench I need in the build menu!
It may take some time to get used to the new menu. Remember that you can still create items and furniture through the old blueprint menu. An...
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Where did my tools go? / I can’t find a hammer, axe, pick, shovel in my inbox / My tools disappeared from my inbox
We have added a new Tools section to your Inbox, where you can find a hammer, hatchet, pickaxe, shovel, earth drill, crowbar, fishing rod an...
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